Job title: Housing support worker
Reporting to: Service manager
Salary: £26,375 to £31,266
Location: Swindon
We are looking for a Housing Support Worker to join Threshold and help us with our mission to end homelessness by supporting people towards independence.
About the role
This is a frontline Intensive Housing Management role within Threshold's supported housing team.
You will manage a caseload of up to 20 residents, ensuring that their accommodation is safe, well managed and compliant with their licence agreements.
You will undertake property inspections, manage breaches, coordinate voids, maintain accurate housing records and work with residents to sustain their accommodation.
You will be responsible for the delivery of an effective, high-quality, person-centred support service to service users with a background of homelessness and a range of needs. These include entrenched drug and/or alcohol issues, mental health issues and a range of offending backgrounds.
This role provides support to service users and promotes their engagement through the development of positive relationships and providing support to move towards independence.
More information on this exciting role including the key responsibilities and the skills, knowledge and experience required to be successful can be found on the job description.
Housing Support Worker Job Description.pdf
About Threshold
We are a Swindon charity that has been providing accommodation, support and advocacy for individuals experiencing homelessness for more than 50 years.
As well as a competitive salary, Threshold offers employees a wide range of benefits including:
- 25 days Annual Leave, rising to 30 days with service
- Competitive Pension, Threshold will match up to 5%
- Life Assurance Cover, currently set at 5 x annual salary
- A Health Plan, that includes money towards medical, dental and optical costs and access to an employee assistance programme
- Cycle to work scheme, where you can save 25-39% on the cost of a bike and accessories
- Charity worker discounts, Threshold is a member of charityworkerdiscounts.com and you will be eligible for discounts and deals, as well as a Blue Light Card
- Professional Development, Threshold invests in staff professional development
To apply
The closing date for applications is Friday 2nd October 2026.
To apply, please send your CV and a covering letter outlining how you meet the skills, knowledge and experience to be successful in this role to helen.edwards@threshold.charity
This post is subject to an Enhanced DBS check and a right to work in the UK.
