Job Title: Housing Compliance Officer
Organisation: Threshold
Location: Based at 1 John Street, Swindon, SN1 1RT, with travel across Swindon
Contract: Permanent, full-time
Pay: £25,119 - £29,770 (dependent on experience)
About Us
Threshold provides people affected by homelessness in Swindon with a safe place to live and personalised support. We are a small, supportive team who are passionate about ending homelessness in Swindon.
The Role
We’re looking for a Housing Compliance Officer to join our finance and compliance team. You’ll work closely with colleagues across Threshold to ensure that our housing and support services are delivered to the highest possible standard.
You will be responsible for ensuring all our properties (supported accommodation, office and warehouse) remain safe, compliant and well maintained.
Key Responsibilities
- Conducting regular property inspections and ensuring timely turnaround of vacant rooms
- Coordinating and following up on repairs, maintenance tasks, and compliance checks
- Monitoring housing legislation and safety standards (e.g. gas, fire, legionella)
- Maintaining compliance registers and records
- Overseeing contractor delivery and ensuring quality of work
- Providing excellent customer service and resolving housing-related resident issues
- Representing Threshold in meetings with landlords, suppliers, and other stakeholders
- Supporting continuous service improvement initiatives across our housing services
About You
We’d love to hear from you if you have:
- Experience in the housing sector, particularly with property compliance
- Knowledge of housing legislation and safety standards
- Excellent communication skills and the ability to build positive relationships with stakeholders
- Proven ability to manage multiple priorities and work independently
- Confidence using Microsoft Office 365 and property management systems
- CIH Level 3 in Housing Maintenance, Lettings, or Housing Services, or equivalent qualification (e.g. IOSH, NEBOSH, City & Guilds) or experience.
- A full driving licence and access to a car (essential for travel across Swindon)
What We Offer
- 25 days Annual Leave, rising to 30 days with service
- Competitive Pension, we will match up to 5%
- Life Assurance Cover, currently set at 5 x annual salary
- A Health Plan, that includes money towards medical, dental and optical costs and access to an employee assistance programme
- Cycle to work scheme and charity worker discounts
- A supportive and values led working environment
- Professional development, Threshold invests in staff learning, training opportunities and career growth
- The chance to make a tangible difference to the community
- Opportunities to gain experience across housing compliance and property management
Job description
Housing Compliance Officer.pdf
How to Apply:
To apply, please send your CV and a supporting statement about how you meet the person specification to recruitment@threshold.charity. The deadline for applications is Friday 3rd October 2025.
If you would like any further information or an informal discussion about this role, please contact ben.harman@threshold.charity. Should you require any assistance with our application process, please email us at recruitment@threshold.charity.
